At Our Allied Health Hub, we provide personalised, evidence based allied health services designed to support independence, build capacity, and improve quality of life. Our multidisciplinary team works collaboratively with individuals, families, support networks, and other professionals to deliver practical, goal focused interventions tailored to each person's unique needs and circumstances.
Explore Our Services
Services
An individual may be referred to Exercise Physiology or Occupational Therapy when they are experiencing changes in their physical function, mobility, strength, endurance, balance, coordination, independence, or ability to manage everyday activities.
Our services can also support individuals living with disability, neurological conditions, acquired brain injury, chronic or complex health conditions, injury, deconditioning, or changing functional needs.
Whether support is required in the clinic, within our onsite NeuroGym, hydrotherapy environment, at home, or within the community, our focus is on delivering personalised, evidence based care that supports functional capacity, independence, safety, participation, and quality of life.
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Our Exercise Physiology service provides specialised, evidence based exercise and rehabilitation for individuals living with disability, neurological conditions, chronic health conditions, acquired brain injury, injury, complex medical needs, and reduced physical capacity.
Our Clinical Exercise Physiologists undertake comprehensive assessments to understand an individual's functional capacity, physical limitations, health considerations, support needs and personal goals. We then develop personalised intervention programs designed to improve or maintain strength, mobility, balance, endurance, coordination, cardiovascular health, physical confidence and participation in everyday activities.
Exercise Physiology can be particularly valuable for individuals who are experiencing deconditioning, reduced mobility, fatigue, falls risk, loss of strength, reduced endurance, changes in physical capacity, or difficulty participating in daily activities and community life. Intervention can support people to build capacity, maintain existing function, prevent further physical decline, and work towards greater independence.
For NDIS participants, our Exercise Physiologists focus on functional outcomes and capacity building, with interventions tailored to the participant's disability related needs, NDIS goals and individual circumstances. We work collaboratively with participants, families, support workers, Support Coordinators, GPs and other treating professionals to ensure exercise interventions are practical, coordinated and aligned with the person's broader support plan.
We offer individual and group sessions, clinic and home visits, gym based rehabilitation, hydrotherapy, specialised stretching programs, and our purpose designed NeuroGym, which supports people living with neurological conditions through targeted exercise and neuroplasticity focused programs.
Referrals may be appropriate where an individual requires support to build or maintain physical capacity, improve functional independence, increase community participation, manage the physical impacts of disability or chronic conditions, or safely engage in exercise and rehabilitation.
Our approach is focused on more than exercise alone. We aim to translate clinical expertise into meaningful functional outcomes, helping each person achieve greater confidence, independence, safety and participation in the activities that matter to them.
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Our Occupational Therapy service supports individuals to maximise their independence, safety, functional capacity and participation in everyday life. Our Occupational Therapists work with people living with disability, neurological conditions, acquired brain injury, complex medical conditions, injury, developmental conditions, and changing functional needs.
Our Occupational Therapists undertake comprehensive assessments to understand an individual's functional capacity, daily living needs, environmental barriers, support requirements and personal goals. We then develop practical, personalised interventions that enable people to participate more safely and independently in the activities that are important to them.
Occupational Therapy may be appropriate where an individual is experiencing difficulty with personal care, domestic activities, mobility, transfers, communication, cognitive tasks, fatigue management, accessing their home or community, or safely participating in everyday activities. OT can also support individuals whose functional capacity has changed following injury, illness, neurological conditions or acquired brain injury.
For NDIS participants, our Occupational Therapists focus on functional outcomes, capacity building and practical solutions that are directly related to disability and the individual's goals. We work collaboratively with participants, families, support workers, Support Coordinators, GPs and other treating professionals to ensure recommendations are appropriate, coordinated and responsive to the person's changing needs.
Our OT services may include functional assessments, home and community assessments, prescription of assistive technology and equipment, mobility equipment, powered wheelchair and mobility scooter assessments, home modifications, pressure care, seating and positioning, adaptive equipment, cognitive and functional strategies, and recommendations to improve safety and independence.
We recognise that the right equipment, environmental changes or support strategies can make a significant difference to a person's ability to live safely and participate in everyday life. Our Occupational Therapists focus on finding practical, evidence based solutions that build on individual strengths and reduce barriers to participation.
Referrals may be appropriate where an individual requires support to increase or maintain functional capacity, improve independence with daily activities, reduce safety risks, access their home or community, identify appropriate equipment or assistive technology, or adapt their environment to better meet their needs.
Whether assessment and intervention occur in the clinic, at home, in the community or alongside other members of the multidisciplinary team, our focus is on delivering personalised intervention that supports functional recovery, improves quality of life, and empowers individuals to achieve their health, wellbeing and independence goals.
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Our Allied Health Assistants (AHAs) work under the guidance and clinical delegation of our Occupational Therapists and Exercise Physiologists to help individuals build and maintain functional capacity, develop independence, and work towards meaningful personal goals.
Our AHAs provide practical, hands on support to help individuals implement the strategies and programs developed by their treating clinician. This may include supporting prescribed exercise programs, functional activities, mobility and strengthening programs, daily living skills, equipment use, community participation, and strategies designed to build confidence and independence.
A referral to an Allied Health Assistant may be appropriate when an individual requires regular support to practise and consolidate skills between clinical appointments, maintain consistency with their rehabilitation program, or work towards functional goals through repeated practice in real life environments.
For NDIS participants, Allied Health Assistant supports can provide a capacity building approach, helping participants put clinical recommendations into practice and develop greater confidence and independence in their everyday lives. AHAs can work across a range of environments, including the clinic, NeuroGym, home and community, depending on the individual's goals and support needs.
Our AHAs work as an extension of the treating Occupational Therapist or Exercise Physiologist. The treating clinician remains responsible for assessment, clinical reasoning, intervention planning, review and ongoing clinical oversight, while the AHA assists with the implementation and progression of delegated programs within their scope of practice.
Our Allied Health Assistants may support:
Exercise Physiology programs: prescribed strengthening, mobility, balance, cardiovascular and functional exercise programs, stretching and physical conditioning.
Occupational Therapy programs: practising daily living skills, functional activities, equipment use, routines, mobility strategies and strategies to improve independence.
Capacity building: repetitive practice and reinforcement of skills to help individuals maintain or improve their functional abilities.
Community participation: supporting individuals to practise functional skills and strategies in real world environments.
Equipment and assistive technology: supporting individuals to use equipment and strategies as recommended by their treating clinician.
Home based intervention: assisting individuals to practise functional activities and strategies within their own environment.
Our approach recognises that meaningful functional change often requires consistency, repetition and practice over time. By working closely with the treating clinician, our Allied Health Assistants help bridge the gap between clinical assessment and everyday implementation, supporting individuals to turn therapy recommendations into practical skills and meaningful outcomes.
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Support Coordination
Our Support Coordination service assists NDIS participants to understand, implement and make the most of their NDIS plan, while building confidence, choice and control in managing their supports and pursuing their goals.
Our Support Coordinators work alongside participants, their families and support networks to understand their individual circumstances, identify appropriate supports, coordinate services and help navigate the broader disability and health systems. We take a person centred approach, ensuring supports are not only available, but are appropriate, coordinated and aligned with the participant's goals, functional needs and changing circumstances.
Support Coordination may be appropriate for individuals who require assistance to understand their NDIS plan, connect with suitable providers, coordinate multiple services, develop their support network, manage changing needs, build capacity to self manage, or navigate complex systems and processes.
Our Support Coordination services can assist with:
Understanding NDIS plans, budgets, funded supports and service agreements
Connecting participants with appropriate allied health, support, community and mainstream services
Coordinating multiple providers and ensuring services work collaboratively
Supporting participants to exercise choice and control over their supports
Developing and implementing personalised support strategies
Monitoring progress towards NDIS goals and identifying changing support needs
Coordinating assessments, reports, referrals and recommendations required to support NDIS planning
Assisting with plan reviews, reassessments and requests for changes where circumstances or functional capacity have changed
Supporting communication between participants, families, providers, clinicians and the NDIA
Identifying and addressing barriers to accessing appropriate supports
Supporting participants to develop greater confidence and skills in managing their own supports
Assisting with crisis planning, risk management and coordination during periods of significant change.
Specialist Support Coordination
Our Specialist Support Coordination service is designed for participants with complex support needs, significant barriers to accessing services, multiple service providers, changing circumstances, or higher levels of risk.
Specialist Support Coordination provides a higher level of coordination and problem solving where a participant's circumstances are particularly complex or where standard Support Coordination alone may not be sufficient. This may include participants experiencing significant changes in functional capacity, complex disability related needs, housing or accommodation challenges, breakdown of supports, hospital discharge, safeguarding concerns, service coordination difficulties, or complex interactions between disability, health and mainstream systems.
Our Specialist Support Coordinators work closely with the participant and their broader multidisciplinary team to identify risks, resolve barriers, coordinate complex supports and develop practical strategies that promote stability, safety and continuity of care.
This may involve coordinating multiple allied health disciplines, support providers, medical professionals, hospitals, accommodation providers, government agencies and other services to ensure everyone is working towards a clear and coordinated plan.
We understand that complex situations can change quickly. Our approach is proactive, responsive and focused on reducing the risk of service breakdown, supporting continuity of care, strengthening informal and formal support networks, and helping participants navigate complex systems during periods of significant change.
Whether a participant requires standard Support Coordination or Specialist Support Coordination, our focus remains on choice and control, capacity building, informed decision making, service coordination and achieving meaningful outcomes. We work alongside each participant to ensure their supports are responsive to their individual needs and enable them to live as independently and safely as possible.
Our Process
At Our Allied Health Hub, we aim to make accessing allied health and support services as simple, transparent and person centred as possible. We welcome referrals from individuals, families, carers, Support Coordinators, GPs, medical professionals, hospitals, community organisations and other service providers.
Our referral and engagement process ensures that we understand each individual's circumstances, identify the services that may be most appropriate, and connect them with the right clinician or support service.
Referral
A referral can be made by the individual themselves, a family member, Support Coordinator, GP, medical or allied health professional, support provider or another person involved in the individual's care.
Referrals can be made for Occupational Therapy, Exercise Physiology, Allied Health Assistant services, Support Coordination or Specialist Support Coordination.
Participant Engagement
We recognise that every individual is different. Upon commencement, we take the time to understand what matters to the person, what they want to achieve, their strengths, preferences, communication needs and the barriers they may be experiencing.
Our approach is collaborative and person centred. Participants are involved in decisions about their care and are supported to exercise choice and control throughout the service.
Services may be delivered in a range of settings depending on the individual's needs and goals, including our clinic, NeuroGym, hydrotherapy environment, home, workplace or community.
Initial Enquiry & Triage
Our team will review the referral and gather information about the individual's diagnosis or disability, current functional capacity, support needs, goals, risks, existing services and reason for referral.
This initial triage helps us determine the most appropriate service, clinician and setting for the individual and identify whether any additional information or referrals are required before services commence.
Where appropriate, we will liaise with the participant, family, Support Coordinator, GP or other professionals to ensure we have a clear understanding of the individual's needs.
Assessment & Clinical Planning
The treating clinician will complete an appropriate assessment based on the individual's needs and referral. This may include assessment of functional capacity, mobility, strength, endurance, daily living skills, cognition, environmental factors, equipment needs, safety, participation and capacity to achieve identified goals.
The clinician will then develop an individualised intervention or support plan based on the assessment findings, clinical recommendations and the person's goals.
Ongoing Review & Collaboration
We recognise that needs and circumstances can change. Our clinicians regularly review progress, outcomes and ongoing support requirements and adjust intervention where clinically appropriate.
Where consent is provided, we work collaboratively with families, Support Coordinators, support workers, GPs, medical specialists and other allied health professionals to support continuity of care and ensure interventions are coordinated.
Where required, we can provide clinical reports, progress updates, recommendations and supporting documentation to assist with NDIS planning, plan reviews, changes in circumstances, equipment applications and broader care coordination.