At Our Allied Health Hub, we provide personalised, evidence based allied health services designed to support independence, build capacity, and improve quality of life. Our multidisciplinary team works collaboratively with individuals, families, support networks, and other professionals to deliver practical, goal focused interventions tailored to each person's unique needs and circumstances.

Explore Our Services

Services

An individual may be referred to Exercise Physiology or Occupational Therapy when they are experiencing changes in their physical function, mobility, strength, endurance, balance, coordination, independence, or ability to manage everyday activities.

Our services can also support individuals living with disability, neurological conditions, acquired brain injury, chronic or complex health conditions, injury, deconditioning, or changing functional needs.

Whether support is required in the clinic, within our onsite NeuroGym, hydrotherapy environment, at home, or within the community, our focus is on delivering personalised, evidence based care that supports functional capacity, independence, safety, participation, and quality of life.

Our Process

At Our Allied Health Hub, we aim to make accessing allied health and support services as simple, transparent and person centred as possible. We welcome referrals from individuals, families, carers, Support Coordinators, GPs, medical professionals, hospitals, community organisations and other service providers.

Our referral and engagement process ensures that we understand each individual's circumstances, identify the services that may be most appropriate, and connect them with the right clinician or support service.

Referral

A referral can be made by the individual themselves, a family member, Support Coordinator, GP, medical or allied health professional, support provider or another person involved in the individual's care.

Referrals can be made for Occupational Therapy, Exercise Physiology, Allied Health Assistant services, Support Coordination or Specialist Support Coordination.

Participant Engagement

We recognise that every individual is different. Upon commencement, we take the time to understand what matters to the person, what they want to achieve, their strengths, preferences, communication needs and the barriers they may be experiencing.

Our approach is collaborative and person centred. Participants are involved in decisions about their care and are supported to exercise choice and control throughout the service.

Services may be delivered in a range of settings depending on the individual's needs and goals, including our clinic, NeuroGym, hydrotherapy environment, home, workplace or community.

Initial Enquiry & Triage

Our team will review the referral and gather information about the individual's diagnosis or disability, current functional capacity, support needs, goals, risks, existing services and reason for referral.

This initial triage helps us determine the most appropriate service, clinician and setting for the individual and identify whether any additional information or referrals are required before services commence.

Where appropriate, we will liaise with the participant, family, Support Coordinator, GP or other professionals to ensure we have a clear understanding of the individual's needs.

Assessment & Clinical Planning

The treating clinician will complete an appropriate assessment based on the individual's needs and referral. This may include assessment of functional capacity, mobility, strength, endurance, daily living skills, cognition, environmental factors, equipment needs, safety, participation and capacity to achieve identified goals.

The clinician will then develop an individualised intervention or support plan based on the assessment findings, clinical recommendations and the person's goals.

Ongoing Review & Collaboration

We recognise that needs and circumstances can change. Our clinicians regularly review progress, outcomes and ongoing support requirements and adjust intervention where clinically appropriate.

Where consent is provided, we work collaboratively with families, Support Coordinators, support workers, GPs, medical specialists and other allied health professionals to support continuity of care and ensure interventions are coordinated.

Where required, we can provide clinical reports, progress updates, recommendations and supporting documentation to assist with NDIS planning, plan reviews, changes in circumstances, equipment applications and broader care coordination.